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Welcome to Rood End Medical Center

Our aim is to offer the highest standards of services to our patients. Our services are designed around the needs of our population. Our staff are always looking at ways to further improve the services we provide. We are proud of our patient participation group who provide useful feedback and support for the development of the practice. Please feel free to explore our website which provides you access to information relating to us and other healthcare related news/updates.

Coronavirus (COVID-19) Update

The advice for anyone in any setting is to follow these main guidelines.

  1. The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough or high temperature or a loss of, or change in, normal sense of taste or smell (anosmia). If you have these symptoms, however mild, stay at home and do not leave your house for at least 7 days from when your symptoms started (if you live alone), or 14 days (if you live with someone who has symptoms). You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

  2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.

  3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue in a bin immediately. Then wash your hands or use a hand sanitising gel.

  4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease. As more information emerges, recommendations may change.

Latest guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

What has changed

The government has updated its guidance for people who are shielding taking into account that coronavirus COVID-19 infection rates have decreased significantly over the last few weeks. This guidance remains advisory.

People who are shielding remain vulnerable and should continue to take precautions but may now choose to leave their home, as long as they are able to maintain strict social distancing. If you choose to spend time outdoors, you may do so with members of your own household. If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time.

If you do go out, you should take extra care to minimise contact with others by keeping 2 metres apart. This guidance will be kept under regular review.

On 22 June the government set out a series of steps for further relaxing shielding guidance which will come into effect on 6 July and 1 August.

From 6 July, the government will be advising:

  • you may, if you wish, meet in a group of up to 6 people outdoors, including people from different households, while maintaining strict social distancing
  • you no longer need to observe social distancing with other members of your household
  • in line with the wider guidance for single adult households (either an adult living alone or with dependent children under 18) in the general population, you may from this date, if you wish, also form a ‘support bubble’ with one other household. All those in a support bubble will be able to spend time together inside each other’s homes, including overnight, without needing to socially distance

From 1 August the government will be advising that shielding will be paused. From this date, the government is advising you to adopt strict social distancing rather than full shielding measures. Strict social distancing means you may wish to go out to more places and see more people but you should take particular care to minimise contact with others outside your household or support bubble. In practice this means that from 1 August:

  • you can go to work, if you cannot work from home, as long as the business is COVID-safe
  • children who are clinically extremely vulnerable can return to their education settings if they are eligible and in line with their peers. Where possible children should practise frequent hand washing and social distancing
  • you can go outside to buy food, to places of worship and for exercise but you should maintain strict social distancing
  • you should remain cautious as you are still at risk of severe illness if you catch coronavirus, so the advice is to stay at home where possible and, if you do go out, follow strict social distancing

The guidance for the clinically extremely vulnerable group remains advisory. More detailed advice will be updated in this guidance as the changes in advice come into effect on 6 July and 1 August.

Unless we see a significant rise in cases we expect the shielding programme to be paused on 31 July.

Those in receipt of centrally provided food boxes and medicine deliveries will continue to receive this support until the end of July if they want it.

Read further information on schools and the workplace for those living in households where people are shielding.

The guidance below applies until the 6 July 2020.

Who this guidance is for

This guidance is for people including children who are clinically extremely vulnerable. It’s also for their family, friends and carers.

People who are clinically extremely vulnerable are at high risk of serious illness from coronavirus (COVID-19) infection. They should have received a letter advising them to shield or have been told by their GP or hospital clinician.

This includes clinically extremely vulnerable people living in long-term care facilities for the elderly or people with special needs. If you have been told that you’re clinically extremely vulnerable, you should:

  • follow the advice in this guidance
  • register online or call 0800 028 8327 to get additional support if you need it, and before 17 July so that support can reach you in time

This guidance is still advisory. You will not be fined or sanctioned if you prefer to follow the guidance on staying alert and safe (social distancing). You may also choose to remain in your own home currently if you do not feel comfortable with any form of contact with others. However, careful time outside in the fresh air is likely to make you feel better.

General practice transparency notice for GPES data for pandemic planning and research (COVID-19)


The practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. Click on the below link for more information

GP notice for pandemic planning and research

In order for your surgery to remain open during these  unprecedented times, we are asking our patients to do their bit to reduce the spread of this disease. Please adhere to the social distancing and self isolating regulations. If you are unsure then visit the NHS 111 or Government Coronavirus websites for accurate and up-to-date information.

CORONAVIRUS - CHANGE TO APPOINTMENTS

WE ARE CURRENTLY NOT BOOKING ANY FACE TO FACE APPOINTMENTS WITHOUT PATIENTS BEING TELEPHONE TRIAGED FIRST. IF YOU HAVE AN APPOINTMENT BOOKED - DO NOT COME TO THE SURGERY.

A CLINICIAN WILL CALL YOU ON A CONTACT NUMBER WE HAVE FOR YOU - WE AIM FOR THIS CALL TO BE AS CLOSE AS POSSIBLE TO YOUR APPOINTMENT TIME. 

IF YOU ARE ASKED TO COME TO THE SURGERY YOU WILL FIND THE INTERNAL DOOR LOCKED.  

We are currently accepting repeat prescription requests on the phone. If you have online access, you can easily order your medication online. We encourage patients to have online access for future. We are working with community pharmacies and have arranged deliveries where required for patients who are shielding, over 70’s and vulnerable at risk patients. If you know of any patients in your community who fall into this category, then please offer to help them where you can.

If you need any help or want to talk to us, please feel free to call the practice.

Access

Our premises are accessible wheelchair users and equipped with hearing loop. We have baby changing facilities on site and ample space for prams/pushchairs. Please speak to a member of our team if you have any queries.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

New Improved Access - late and weekend opening from 1st September 2017

We are delighted to inform our patients that starting from 01.09.2017, the practice will be open from 8am till 8pm, Monday to Friday and we will continue to open on the weekdays too !!!!!

See our opening hours section for details.

Patients will be able to book appointments with practice nurse, HCA's, GP's and clinical Pharmacists. We are also introducing special clinics for patients who need social support to improve their health and well being. Please feel free to speak to the receptionist if you wish to have more information about this service. See Improved access leaflet for more details - New Improved Access Leaflet

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

We would like to hear from you !!

We hope you like our website, please feel free to provide feedback. Comments are and suggestions help us improve our services, so be sure to share your thoughts. Leave us a feedback here

(Site updated 26/08/2020)
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