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Welcome to Rood End Medical Center

Our aim is to offer the highest standards of services to our patients. Our services are designed around the needs of our population. Our staff are always looking at ways to further improve the services we provide. We are proud of our patient participation group who provide useful feedback and support for the development of the practice. Please feel free to explore our website which provides you access to information relating to us and other healthcare related news/updates.

Coronavirus (COVID-19) Update

The advice for anyone in any setting is to follow these main guidelines.

  1. The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough or high temperature or a loss of, or change in, normal sense of taste or smell (anosmia). If you have these symptoms, however mild, stay at home and do not leave your house for at least 7 days from when your symptoms started (if you live alone), or 14 days (if you live with someone who has symptoms). You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

  2. Wash your hands more often than usual, for 20 seconds using soap and hot water, particularly after coughing, sneezing and blowing your nose, or after being in public areas where other people are doing so. Use hand sanitiser if that’s all you have access to.

  3. To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue in a bin immediately. Then wash your hands or use a hand sanitising gel.

  4. Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease. As more information emerges, recommendations may change.

General practice transparency notice for GPES data for pandemic planning and research (COVID-19)


The practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. Click on the below link for more information

GP notice for pandemic planning and research

In order for your surgery to remain open during these  unprecedented times, we are asking our patients to do their bit to reduce the spread of this disease. Please adhere to the social distancing and self isolating regulations. If you are unsure then visit the NHS 111 or Government Coronavirus websites for accurate and up-to-date information.

CORONAVIRUS - CHANGE TO APPOINTMENTS

WE ARE CURRENTLY NOT BOOKING ANY FACE TO FACE APPOINTMENTS WITHOUT PATIENTS BEING TELEPHONE TRIAGED FIRST. IF YOU HAVE AN APPOINTMENT BOOKED - DO NOT COME TO THE SURGERY.

A CLINICIAN WILL CALL YOU ON A CONTACT NUMBER WE HAVE FOR YOU - WE AIM FOR THIS CALL TO BE AS CLOSE AS POSSIBLE TO YOUR APPOINTMENT TIME. 

IF YOU ARE ASKED TO COME TO THE SURGERY YOU WILL FIND THE INTERNAL DOOR LOCKED.  

We are currently accepting repeat prescription requests on the phone. If you have online access, you can easily order your medication online. We encourage patients to have online access for future. We are working with community pharmacies and have arranged deliveries where required for patients who are shielding, over 70’s and vulnerable at risk patients. If you know of any patients in your community who fall into this category, then please offer to help them where you can.

If you need any help or want to talk to us, please feel free to call the practice.

Access

Our premises are accessible wheelchair users and equipped with hearing loop. We have baby changing facilities on site and ample space for prams/pushchairs. Please speak to a member of our team if you have any queries.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

New Improved Access - late and weekend opening from 1st September 2017

We are delighted to inform our patients that starting from 01.09.2017, the practice will be open from 8am till 8pm, Monday to Friday and we will continue to open on the weekdays too !!!!!

See our opening hours section for details.

Patients will be able to book appointments with practice nurse, HCA's, GP's and clinical Pharmacists. We are also introducing special clinics for patients who need social support to improve their health and well being. Please feel free to speak to the receptionist if you wish to have more information about this service. See Improved access leaflet for more details - New Improved Access Leaflet

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

We would like to hear from you !!

We hope you like our website, please feel free to provide feedback. Comments are and suggestions help us improve our services, so be sure to share your thoughts. Leave us a feedback here

(Site updated 29/05/2020)
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