Prescriptions

---

Ordering Repeat Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

We have a good working relationship with many local pharmacies who can collect prescriptions from the surgery and arrange delivery if required. 

Please be advised that we are unable to accept repeat prescription orders on the phone. However, patients on long-term medication can request repeat prescriptions by dropping a note off at reception indicating the required items, by sending it in by post or ordering via pharmacy of choice. Please remember to include a stamped addressed envelope if you want us to post it back to you. 

For elderly and housebound patients, we can accept repeat prescription orders over the phone. If you have any queries, please feel free to contact the surgery.

Alternatively you can order online by following the link on this page and carrying out a simple registration.

Please allow 2 working days for prescription requests to be processed and ready for collection. You can help us in this respect by ordering in plenty of time and before you run out.

How to Request a Repeat Prescription

Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to your nearest chemist.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

• NHS prescription charges – NHS (www.nhs.uk)
• Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
• Find a pharmacy – NHS (www.nhs.uk)

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery in two ways.

• Phone reception after 10am on 0121 544 8666
• Fill in an online form

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.

You can do this in three ways. 

• Use an online form.
• Phone us Monday to Friday, from 10am to 6.30pm.
• Visit the surgery and speak with a receptionist, Monday to Friday from 10am.

Prescription Charges

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

Find out more about prescription charges on nhs.uk.

---

About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.